Do you have free shipping?

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• How will my order ship?

  If you chose an expedited shipping option (overnight, next day, etc.) at checkout, the order will ship according to your selection. For orders placed with the Free Shipping option, UPS Ground or an equivalent service is typically used. For larger ...

• Can I change the shipping address after an order has been placed?

  For change of shipping address, please call us directly at 440-914-0530 as soon as possible. If the order has already been processed, we may not be able to change the shipping address.

• How long does it take to ship my order?

  Orders placed before 2PM EST will typically ship the same day via UPS Ground, UPS SurePost, USPS, or LTL. It usually takes carriers anywhere from 2 - 5 business days for the delivery of your package. For expedited shipping please select the proper ...

• Where do you ship to?

  We ship anywhere in the continental United States. For shipment orders outside the continental United States, (Hawaii, Alaska, Puerto Rico) please contact us at 1-800-456-2467 to get shipping quotes.

• Why is my tracking stuck on Label Created?

  If your order has just been shipped, the tracking status will show as Label Created until it is scanned by the shipper. Occasionally, labels will need to be re-created in our system and the old label will be voided. In these cases, usually the order ...