How to change the email address on an account

How to change the email address on an account

Changing an email address on an account

Changing the email on your account is simple.

I have access to the account

If you can access the account, follow the below steps to update the information:
  1. Log in to the PackagingSuppliesByMail account
  2. In the My Account section of the website, navigate to Account Dashboard
  3. Under the Account Information section, click on the edit button:
  4. Check the Change Email checkbox
  5. Enter your new email address in the Email field
  6. Click Save

I don't have access to the account

If possible, reset your password to recover access to the existing PackagingSuppliesByMail account. Once you have access, follow the steps outlined above to change the account information.
If it is not possible to access the previous email account to complete the account recovery, please contact our customer service team for assistance.
    • Related Articles

    • How to reset an account's password

      Click the "Forgot Your Password" link under the login information. You will be directed to put your email in to retrieve your forgotten password. If an account exists under that email address, a reset link will be sent within a couple of minutes. If ...
    • Can I change the shipping address after an order has been placed?

      For change of shipping address, please call us directly at 440-914-0530 as soon as possible. If the order has already been processed, we may not be able to change the shipping address.
    • How to register for an account

      Follow the below steps to create a free PSBM account: Click on the Create an Account link at the top of the page Fill in the information Click the Create an Account button Once completed, you will be logged in to your new account! We recommend ...
    • How to update the billing address on checkout

      For orders that will be shipped to an address that is different than the billing address, follow the below steps On the Shipping section of the checkout page: Enter the shipping address Choose shipping method Click on the Next button On the Review & ...
    • How to apply for tax exemptions

      In accordance with state laws, PSBM will need to have your tax-exempt certificate on file before we are able to prevent taxes from calculating on your orders. Please follow the steps below to submit for tax exemption status: Create an account on ...